PRIVACY POLICY
Last updated: August 6, 2025
This privacy policy (“Policy”) describes how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and protects personal information from users (“you,” “your”) of our website and online tools, including websites, automation solutions, texting services, chatbots, and related consulting services (collectively, the “Services”).
1. Information We Collect
Information you provide: Name, email, phone number, company details, payment info, communications.
Automatically collected: IP addresses, device and browser type, usage patterns, analytics data, cookies.
Through tools: Data from webforms, chatbot/chat interactions, texting services, account registrations, and purchase transactions.
2. How We Collect Information
We collect information when you:
Visit our website, use our Services, or interact with our tools
Fill out forms, sign up for newsletters, or engage in online transactions
Communicate with us, including via chatbots, texting, or customer support
Cookies and analytics tools (e.g., Google Analytics) may collect usage data automatically. You can adjust your cookie preferences in your browser settings.
3. Why We Collect Information
To provide, operate, and improve our Services and user experience
To process orders, payments, and deliver purchased tools or services
To respond to inquiries, provide support, and send important updates
For marketing (with your consent), to detect/prevent fraud or abusive conduct, and to comply with legal obligations
4. Data Sharing & Disclosure
We may share your information with:
Service providers: Payment processors, cloud hosting, analytics, customer support vendors (for service delivery only and under confidentiality)
Legal compliance: If required by law or to protect rights, property, or safety
Third parties: Only with your explicit consent
We never sell your data to third parties.
5. Data Retention
We retain your data only as long as needed for the purposes described above or as required by law. For payment processing, we do not store full credit card numbers—these are handled by secure, third-party processors.
6. Your Rights & Choices
Depending on applicable law, you may have the right to:
Access, update, or delete your personal information
Restrict or object to certain processing
Opt out of marketing communications at any time
Request data portability
To exercise your rights, contact us at [Your Contact Email].
7. Security
We use commercially reasonable security measures—including encryption, firewalls, and limited access protocols—to protect your information. No system can guarantee absolute security; please take care in sharing personal data online.
8. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from minors, and will promptly delete such data if discovered.
9. Changes to This Policy
We may update this Policy from time to time. Changes will be posted here with the updated effective date.
10. Contact Us
For privacy questions or concerns, please contact:
Les Brown Design
Les@lesbrowndesign.com